SERVICES / AMS FOR SAP S/4 HANA & AWS
Comprehensive AMS for SAP S/4HANA & AWS to Support Your Business Needs
Atreus Global offers expert Application Managed Services (AMS) to enhance your team’s capabilities, covering everything from incident and change request management to updates, releases, and continuous business improvements for SAP and AWS environments.
POWERED BY 
We provide AMS for SAP S/4 HANA & AWS
SAP Application Management Services (AMS) offer a comprehensive range of services and support for companies using SAP software solutions. These services include the management, maintenance and optimization of SAP applications to ensure that they run smoothly and efficiently.
Our team of AWS certified solution architects and engineers work with Indonesian businesses to find the optimum balance of availability, security and affordability for AWS-hosted applications. We have developed unique insights that not only give our customers total transparency over their costs, but massively simplifies the ongoing management of their cloud workloads.
Transparent and Flexible Services:
We offer fully transparent outsourcing for both application and infrastructure services, tailored to your specific needs, industry requirements, and service level agreements.
Certified Expertise:
With official SAP and AWS certifications, our team brings in-depth industry and technology knowledge to deliver high-quality, reliable support.
Dedicated Support:
Benefit from a dedicated service manager who serves as your primary point of contact, ensuring seamless communication and efficient issue resolution.
Local and Global Collaboration:
Enjoy the optimal balance of dedicated and shared resources, both locally in Indonesia and globally, to ensure the best service delivery for your business.
Our AMS goes beyond conventional ticketing - we see ourselves as an extended support for consulting services. Even after the project has been completed, we offer long-term and sustainable support in Application Management Services.
Atreus Global provides Application Managed Services (AMS) to support Indonesian businesses by offering robust and comprehensive external assistance.
Serving as an extension of their internal teams, Atreus Global addresses both SAP and AWS requirements. Services included in AMS are:
- System Administration and Monitoring
- Performance Tuning
- System Health Check
- Software Upgrades and Update patches
- User and Security Management
- Backup and Recovery
- Incident Troubleshooting and Resolution
- 24/7 Support for Critical Issues
- SAP Global Escalation Assistance
Benefits of AMS
Expertise and Specialization
Expertise and Specialization
AMS provides companies with access to a team of highly skilled and experienced consultants, ensuring that applications operate smoothly and efficiently Incident Management – troubleshoot and provide
Expertise and Specialization
Expertise and Specialization
AMS provides companies with access to a team of highly skilled and experienced consultants, ensuring that applications operate smoothly and efficiently Incident Management – troubleshoot and provide
Expertise and Specialization
Expertise and Specialization
AMS provides companies with access to a team of highly skilled and experienced consultants, ensuring that applications operate smoothly and efficiently Incident Management – troubleshoot and provide
Expertise and Specialization
Expertise and Specialization
AMS provides companies with access to a team of highly skilled and experienced consultants, ensuring that applications operate smoothly and efficiently Incident Management – troubleshoot and provide
aws cloud managed services
Develop, scale, and innovate your IT infrastructure with AWS Cloud Managed Services, giving your business the chance to focus on what matters to you.
Our proactive Application Managed Services will help you optimise AWS workloads. Your business can continue to run 24×7, leaving your team to focus on what is most important to you. We have worked with organisations across industries to help them find the perfect public, private, and hybrid cloud solutions for their needs.
What Cloud-Managed Services Do We Offer?
Our Cloud Managed Services focus on four key components:
Performance Efficiency
Performance Efficiency
We continuously monitor your cloud infrastructure with metrics and SLAs aligned to your business goals. We regularly test disaster recovery features to ensure real-time data recovery, maintaining smooth operations with rapid response times and network security.
Cost Optimization
Cost Optimization
Leveraging our deep expertise in AWS pricing, we make strategic decisions to optimize costs and create a more cost-effective cloud operation.
Reliability
Reliability
We collaborate with you to select AWS services that match your objectives, keeping you updated with new features. Our dedicated team of certified engineers diagnoses and reports issues promptly.
Security
Security
We ensure you understand the AWS Shared Responsibility Model, guiding you on best practices to maintain secure and stable infrastructure.